First, adjust your AOL Spam and email filter settings by:

  • Signing in to your AOL mail account and, once in, clicking the “Settings” tab.
  • Clicking “Spam Controls” from the left menu.
  • Selecting “Off” if you would like all email delivered to your inbox
  • Selecting “Low” if you would like email identified as Spam to be delivered to your Spam Folder (if you choose “Low” and you are not receiving emails from the sender, then check your Spam folder)
  • Clicking the “Control from Whom I get Email” button under “Additional Spam Filters”
  • Selecting “Allow mail from all senders” and clicking “Save”

There are different ways to whitelist in AOL, depending on what version you are using.

AOL Version 9.0: Add the sender’s e-mail address to your “People I Know” list by:

  • Opening an e-mail from the sender, and then clicking the “Add Address” button (over on the right) to add them to your “People I Know” list.
  • Also, every time you send an e-mail from your AOL account, it automatically adds the recipient’s address to your “People I Know” list. So just send your desired a recipient a quick e-mail to say hi.

If you are using an earlier version of AOL, you must set your Mail Controls by:

  • In Keyword Mail Controls, selecting the screen name the sender’s e-mail is being ent to (if you have multiple screen names in your AOL account)
  • Clicking “Customize Mail Controls For This Screen Name” and following the instructions below…

AOL version 8.0:

  • Selecting “Allow email from all AOL members, email addresses and domains”
  • Clicking “Next” until the “Save” button shows up at the bottom, and then clicking “Save”

AOL version 6.0:

  • In the section for “exclusion and inclusion parameters”, including the domain of the “From” address (the part after the “@” (the at sign).

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