If you are a BellSouth user, MailGuard is your spam filter. Unless you tell it to do otherwise, it will automatically delete all e-mail it identifies as spam. To whitelist a sender, change your MailGuard setting by:
- In your BellSouth mail account, clicking on “MailGuard Options” in the column on the left.
- Selecting the “Review for 7 days” option, listed under “ON.” This will hold e-mails marked as spam for seven days. Check this folder to make sure no legitimate e-mail ends up here.
- If the sender’s e-mail ends up in your Review folder, forward the message (with full headers) to this_is_good@bellsouth.net to have the sender whitelisted.
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