When using Cloudmark’s SpamNet filter, add the sender’s e-mail address to your Whitelist by:
- In Outlook, on the Cloudmark SpamNet toolbar, clicking “Options”, then “Advanced”
- Selecting the “Whitelist” tab and then clicking the “Add” button
- Entering the sender’s e-mail address and clicking “OK”
- Clicking OK again, then Yes, then OK one last time (make sure you take all these steps or your changes will NOT be saved!)
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