Whitelisting Instructions For E-Mail Marketers

If you are using Cox’s e-mail and have activated Spam Blocker, start by checking to see if it is configured to “Delete Incoming Junk E-mail.” If so, stop this by going to “Member Services” and select the “Label Junk E-mail as Spam” option. Do this by:

• Logging to your Cox Webmail account
• Clicking the “Settings” button on the top menu bar
• Clicking “Spam Blocker Settings”
• Clicking “Tag Junk Email with –SPAM- in the subject line and deliver to your inbox”
• Clicking “OK”

With this change, all e-mail will now be delivered to your inbox instead of being deleted before you see it. The word “Spam” will be added to the subject line of the e-mail that Cox.net thinks might be Spam.

You can stop this and allow the sender’s e-mail to always come through by:

Forwarding the message with “spam” in the subject line to Cox at
ThisIsNotSpam@cox.net

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