If you are using Gmail, whitelist the sender by adding them as a Contact. When in your account, do this by:

  • Clicking on “Contacts”
  • On the next screen, clicking the “Add Contact” button at the top left (it’s to the far left of the “Search Contents” field)
  • Filling in the Name and E-Mail Fields, then click the “Save” button

If the sender’s e-mail is in your Google Spam box, whitelist them by:

  • Checking the box beside their message in your Spam folder
  • Clicking the “Not Spam” button right above your list of e-mail messages

>> Back to Whitelisting Instructions