If you are running MSN v9, you can make sure messages reach Inbox by adding the sender’s e-mail address to your Safe List by:

  • Clicking on “Settings: E-mail | Junk e-mail” located at the bottom left of the screen, just above “Calendar.”
  • On the e-mail settings screen, click Junk E-Mail Guard.
  • Selecting “Safe List.”
  • In the space provided under “Add people to the safe list”,
    typing in their e-mail address.
  • Clicking “Add.”

For earlier versions of MSN, add their e-mail address to your Safe List by:

  • Clicking on “E-mail settings” – located at the bottom left of the screen, just above “Calendar.”
  • On the E-mail settings screen, clicking “Junk Mail.”
  • Selecting “Safe List.”
  • Clicking “Add an Item” to this list.
  • Once the “Add To Safe List” box appears, entering their e-mail address, into the space provided.
  • Clicking “Add.”

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